+61 467 573 445 (Australia)
+27 83 442 6724 (South Africa)

Services

Business Case Formulation

  • Considering implementing Concur to better manage your Travel and Expense Service Line?
  • ZENTAE can assist to produce a business case to evaluate the feasibility


Programme and Project Management

  • Leverage off our years of experience to better manage implementations at both Programme and Project Level
  • ZENTAE can also partner with your existing team to bolster knowledge transfer and expedite delivery


Scoping and Design (Pre-Implementation)

  • Hindsight is 20/20! We have been there, done that and learnt many lessons along the way.
  • We can assist to make better decisions around:
    • Concur Hierarchy Design
    • Concur Integration
    • Process Design
    • Requirements Gathering
  • Perform and review configuration, provide solution walkthrough for approval, validation and change management procedures.


Testing

  • Our team can assist to execute end to end testing (Front end and back end) and apply any necessary changes (audit rules etc) to better manage processes.


Communications and Training

  • Our teams are available to produce Concur end user training material (Electronic and Video)
  • Provide Concur administrator training
  • Provide end user training


Reporting

  • Provide Concur Intelligence Reporting Training
  • Assist to create or amend reports
  • Evaluation of KPI reporting


Business Improvement and Process Optimisation

  • Evaluation of Travel and Expense Policies and alignment to the Concur configuration
  • Review of processes supporting the Travel and Expense Service Lines
  • Review reconciliation and audit processes


Ongoing Support

  • We also offer ongoing support models to ensure that you get the most out of the product